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Our AI assistant isn't just a chatbot - it's a comprehensive platform with advanced features designed to maximize customer engagement, streamline operations, and deliver measurable business results.
Explore our powerful features organized by functional areas.
Number of successfully assisted visitor sessions included natively per billing cycle.
Intelligent product discovery, cross-selling and upselling that increases average order value by 15–25%.
Includes the total number of messages from Live Chat and WhatsApp.
Embeddable chat widget for any website with full style customization for immediate visitor engagement.
Captures and scores leads intelligently, routing qualified prospects to your sales team with context.
Consistent AI responses across web chat, email, WhatsApp, and social media channels.
Receive and respond to customer emails through the AI assistant, keeping all interactions in one place.
Guided setup via documentation or live call. Full managed setup on Premium+.
Print QR codes for exhibitions, showrooms or physical locations — customers scan to instantly chat via WhatsApp.
See what pages visitors are browsing and use that context to personalize AI responses in real time.
Over 70% of customer questions resolved automatically by the AI, without human intervention.
Contractual commitment on AI resolution performance — Premium and Enterprise only.
AI handles customer questions around the clock — no staff needed outside business hours.
The AI remembers previous interactions, preferences and open issues to deliver personalized, contextual responses.
Track unresolved requests and full conversation history per customer directly in the dashboard.
AI-powered ticket routing and management for internal workflows and enterprise-scale support operations.
Train the AI on your own product catalog, FAQs, policies and docs — answers come from YOUR data, not the internet.
Import PDFs, Word docs, PowerPoint, images and websites. OCR support for scanned documents.
Automatically generates question-and-answer pairs from your documents to improve AI accuracy.
Detects gaps, contradictions and outdated content in your knowledge base to ensure AI accuracy.
AI understands product images to answer visual questions — ideal for fashion, furniture and décor brands.
Visual map of your knowledge structure — see how content is organized and identify coverage gaps.
Index and serve knowledge in multiple languages — AI responds in the visitor's own language.
Lets your team query internal SOPs, staff manuals, product specs and private documentation through the AI — for internal use only, not customer-facing.
Full dashboard to review, filter and manage all AI conversations, escalations and follow-ups.
Detailed reporting on resolution rates, common questions, customer satisfaction and AI performance trends.
Automatically flags unusual activity, AI errors or performance drops so issues are caught before customers notice.
Native plugin for WordPress and WooCommerce — install in minutes, no developer required.
Customize widget colors, fonts and positioning to match your brand identity.
Remove the ValueSpace badge from the widget so it appears as your own product.
Deploy the AI assistant under a fully custom name, domain and brand identity — no ValueSpace traces.
Give your AI assistant a custom name, avatar and personality that fits your brand voice.
Fine-tune AI communication style, formality, response length and tone to match your brand precisely.
Define rules and instructions that guide AI behavior — what to say, what to avoid, how to handle edge cases.
Invite team members with role-based access — admins, operators and viewers have different permissions.
Run multiple independent client environments from a single platform — ideal for agencies or resellers.
Deploy on-premise, in a private cloud, or in dedicated infrastructure — full control over your environment.
Connect the AI to your CRM, ERP or internal tools via API for real-time data access during conversations.
Choose or switch the underlying AI model (GPT, Claude, custom) to match your performance and compliance needs.
Export all your conversation data, knowledge base and analytics at any time in standard formats.
ValueSpace configures and optimizes your AI assistant for you — from knowledge base setup to prompt tuning.
We handle everything — ongoing optimization, content updates, performance monitoring and proactive improvements.
A named contact at ValueSpace monitors your account and responds to issues with priority treatment.
Scheduled reviews to assess AI performance, align on goals and plan improvements with your account team.
Your own success manager drives adoption, handles escalations and ensures you get maximum value from ValueSpace.
Pay based on AI resolution outcomes rather than flat monthly fees — aligning cost with business value.
Fully compliant with GDPR and the Swiss nDSG data protection act — data stays in the EU by default.
Built with EU AI Act requirements in mind — transparency disclosures, human oversight and audit trails.
Humans can review, override or take over any AI conversation at any time via the dashboard.
All data is encrypted at rest and in transit using industry-standard AES-256 and TLS protocols.
Define how long conversation and customer data is stored before automatic deletion — per your compliance needs.
Your own isolated infrastructure — no shared resources, eliminating performance or data leakage risks.
Choose the geographic region where your data is stored and processed — Switzerland, EU, or US.
Full logs of who accessed what, when — essential for compliance audits and enterprise governance.
Contractual uptime, response time and support SLAs tailored to your enterprise requirements.
See how our comprehensive AI platform can transform your customer interactions and drive measurable business results.
Test with your own data. No credit card required. Live in minutes.
