ValueSpace resources · Practical workflow
Bring salon clients back with relevant follow-ups
Identify clients who may be due to return and prepare respectful, approved outreach based on real visit history.
Short answer
ValueSpace can identify clients to contact using an agreed return rule and authorised visit history. It prepares an audience and follow-up message for review. The salon owner checks recipients, offer, text and sending arrangements, respecting consent, exclusions and channel limits. A relevant follow-up does not guarantee that a client books again.
How the workflow works
Agree when a client may be contacted, then inspect the audience before preparing the send.
- Define the service-specific return rule and eligible audience.
- Prepare a transparent segment and personalised draft.
- Approve recipients, message, channel and timing.
Keep decisions and data under control
Consent, suppression rules and provider limits apply. A client must not be labelled inactive without an agreed evidence rule.
What to prepare before starting
Use a small test audience. Review selection reasons and exclusions before checking the message.
How this works in ValueSpace
Base each follow-up on a return rule your team understands. The prepared list should make clear why each client was included.
- Choose the service and return interval.
- Use authorised visit history.
- Prepare a list of eligible clients.
- Apply exclusions and consent rules.
- Draft a follow-up for review.
- Approve the audience, offer, channel and timing.
Continue with Support salon bookings 24/7.
Frequently asked questions
Use an approved factual rule, such as an interval for a specific service. Do not label clients inactive arbitrarily.
What to prepare for a practical test
Use a safe real example, current source data and clearly assigned approval responsibility.
- A service and approved return interval.
- Authorised history and consent rules.
- A small test audience and responsible approver.